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Stop reacting. Start scaling.

Managed IT Services for Growing SMBs

 If you’re still fighting fires, chasing vendors, or waiting hours for support, it’s time to expect more from your IT. Verve delivers modern Managed IT Services designed for growth-minded small to medium-sized businesses (SMBs) ready to align their technology with their business goals.

We don’t just fix what’s broken—we help you plan what’s next. From responsive helpdesk to strategic oversight, our team acts as your outsourced IT department and your planning partner. So you can stop worrying about IT and start using it as a lever for growth.

What’s Included in Managed IT?

We call it the Catalyst Package — because that’s what we deliver: a cohesive IT partnership that helps your business move faster, more securely, and with fewer surprises.

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Helpdesk & Support

  • Unlimited user support during business hours
  • Remote + onsite response
  • User onboarding/offboarding and account management

24/7 Monitoring & Maintenance

  • Server & workstation health monitoring
  • Patch management & OS updates
  • Automated alerting with escalation response
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Security Built In

  • Endpoint protection (SentinelOne)
  • MFA enforcement
  • Email filtering & phishing protection
  • Backup and disaster recovery
  • Optional add-ons: MDR/XDR, SOC-as-a-Service, virtual pen testing
  • Budgeting & Roadmapping

Microsoft 365 & Cloud Optimization

  • Admin, license, and Group Policy management
  • SharePoint/Teams configuration
  • Identity and access best practices
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Vendor Management

  • One number to call, one partner who owns the outcome
  • We coordinate across various systems, including ISPs, printers, phone systems, software, and cloud tools.

Strategic Planning (vCIO Services)

  • Periodic Business Reviews (PBRs) and IT roadmap development
  • Budget forecasting and compliance mapping
  • Lifecycle planning and asset tracking
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Hardware Procurement & Lifecycle

  • Tier-1 commercial-grade devices (Dell, HP, etc.)
  • Warranty and asset tracking
  • End-of-life replacement planning
Managed IT flips the script.

Why Managed IT?

For most small to midsize businesses, building a fully staffed internal IT team is cost-prohibitive. Even then, IT often stays reactive—something you call when something breaks.

Most MSPs are break/fix providers with a fancy name. We’re different.
At Verve, we walk each client through a clear roadmap that drives IT maturity and business alignment over time. We help you:

  • Stabilize: Eliminate chaos and tech debt
  • Secure: Build resilience and reduce risk.
  • Optimize: Streamline user experience.
  • Strategize: Align IT with business outcomes

Every engagement begins with a comprehensive IT Environment Assessment, allowing us to benchmark your current state and track progress over time.

We specialize in helping professional service firms and other growth-mode SMBs with 20–100 users, especially in:

  • Legal & Accounting
  • Architecture & Engineering
  • Nonprofits
  • Construction & Trades
  • Healthcare & Clinics 

If you're scaling fast, struggling with IT overhead, or need a more structured approach, this is for you.

  • Our IT Excellence Roadmap

    Most MSPs are break/fix providers with a fancy name. We’re different.
    At Verve, we walk each client through a clear roadmap that drives IT maturity and business alignment over time. We help you:

    • Stabilize: Eliminate chaos and tech debt
    • Secure: Build resilience and reduce risk.
    • Optimize: Streamline user experience.
    • Strategize: Align IT with business outcomes

    Every engagement begins with a comprehensive IT Environment Assessment, allowing us to benchmark your current state and track progress over time.

  • Who We Serve

    We specialize in helping professional service firms and other growth-mode SMBs with 20–100 users, especially in:

    • Legal & Accounting
    • Architecture & Engineering
    • Nonprofits
    • Construction & Trades
    • Healthcare & Clinics 

    If you're scaling fast, struggling with IT overhead, or need a more structured approach, this is for you.

Testimonials

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So we've been working with Verve for about 6 years, and we've stayed again because they deliver on the services that they promise. They're very easy to communicate with.
They have a great team, very knowledgeable.
Having a partner like Verve really allows us again to focus on what we need to focus on and not try to figure out what our IT needs are. They're handling that from start to finish with their managed services.

Shawnna Weber

CFO, Stockton Hematology & Oncology
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Having a company like Verve help us to be successful, to make sure our internet's not down, to keep our communication across 5 offices, is very crucial to the success of our own practice. And so we are thankful for a company like Verve.

Ashley Mussi

Administrator, Stockton Hematology & Oncology
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I think it's important and critical to have an IT partner who is proactive, so that you are not frustrated every step of the way, that you're not having to just, you know, avoid the minefields out there.

Joelle Gomez

CEO, Children's Home of Stockton
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They're always looking to the future because they're partnering with us to help us be able to meet the goals that we have and you know and of course they're never trying to oversell us, if it's something that's not within our budget, but we can do this right now and you know, it's just they're always looking for what we need, helping us to see what we don't know that's out there, because there are things that are out there that can make us or allow us to do our jobs better, but if they didn't tell me we wouldn't know, so they tell me and we plan it out so that we could get to that place where we're using whatever these new products are.

Sheila Wiley

Administrator, Herum | Crabtree | Suntag

FAQs

  • What’s included in a Managed IT agreement?

    Everything listed above: helpdesk support, monitoring, planning, and built-in security. Optional services like advanced security or complex projects may be scoped separately.

  • Do you work with companies that already have an IT department?

    Yes. That’s our Co-Managed offering. We support internal teams with escalations, structure, and strategy.

  • What’s your average response time?

    80% of calls are answered in under 20 seconds. We staff for real-time support, not ticket triage.

  • Do you charge for planning or PBRs?

    No. Roadmapping, license reviews, and business reviews are included.

  • Can you help with hardware procurement?

    Absolutely. We provide Tier-1 commercial-grade equipment and manage procurement, tracking, and refresh planning.

Get Proactive IT that Helps You Scale

It’s time for technology that feels like an asset, not a liability.
 Schedule a Consultation to discover how Verve can help your business run more smoothly, scale faster, and plan smarter.