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Verve IT – Terms And Conditions

1. Introduction

Mettle Inc. dba Verve IT  ("Verve," "we," or "our") provides this Terms of Use page to explain how our website, content, and online services should be used. By visiting or interacting with our website, you acknowledge that you have read and understand these guidelines. Verve IT may update this page from time to time without prior notice, and we encourage visitors to review it regularly.

Our goal is to ensure that the website remains safe, helpful, and informative for all users.

2. About Verve IT

Founded in 2006 in Stockton, California, Verve IT has grown into the Central Valley's leading technology service provider.

We focus on empowering people through reliable technology, guided by three core principles:

Responsive Support – Attentive service that helps resolve issues quickly.

Forward-Thinking Operations – Proactive planning to keep systems efficient and secure.

Strategic Technology Implementations – Technology choices that support long-term business success.

Our aim is simple: make technology feel clear, supportive, and genuinely human.

3. Overview of Services

The website describes the primary technology services Verve IT offers, which may include:

Managed IT Services

Managed Security Services

Automation and workflow optimization

Modern Workspace solutions

Digital transformation consulting

Information on this website is provided for general understanding only. Details for any specific project, scope of work, or engagement may differ and will be discussed directly with clients outside of the website.

4. User Responsibilities

When interacting with our website, we ask that visitors:

Provide accurate information if submitting forms or requesting contact.

Avoid using the site in ways that could disrupt its performance or compromise security.

Refrain from attempting to access restricted areas, protected systems, or back-end components of the site.

Any misuse of the website or its features may result in restricted access.

5. Website Content and Accuracy

We strive to keep the information on this site accurate and up to date. However, all content is provided for general informational purposes, and occasional errors may appear. Verve IT does not guarantee that all website information is complete, current, or error-free.

If you notice something that needs correction, please let us know.

6. Confidentiality

Any information shared with Verve IT through forms, downloads, or communication channels is treated as private and handled in accordance with our Privacy Policy. We do not sell or distribute information submitted through the website.

7. Data Protection and Privacy

Verve IT uses a variety of security practices to help safeguard information submitted through the website. While no system can guarantee absolute protection, we remain committed to preventing unauthorized access or misuse of personal data.

Use of this website is also governed by our full Privacy Policy, available on our site.

8. SMS Marketing Program

Verve IT Marketing SMS Program

By providing your phone number and opting in through our website, you agree to receive recurring marketing text messages from Verve IT, including promotions, offers, and company updates.

Message frequency varies. Message and data rates may apply.

Reply HELP for help, or STOP to opt out at any time. After texting STOP, you will receive one final SMS confirming you have been unsubscribed, and no further messages will be sent. If you'd like to resubscribe, simply opt in again through our website the same way you did originally.

For direct support, contact us at support@verveit.com or (209) 244-7107.

Carriers are not liable for delayed or undelivered messages.

If you have questions about your text or data plan, please contact your wireless provider. For questions about how we handle your information, please read our Privacy Policy: https://www.verveit.com/privacy-policy

9. Intellectual Property

All content on this website—including text, graphics, branding, images, and digital materials—is owned by Verve IT unless otherwise noted. Website visitors may view and reference the content for personal or informational use but may not reproduce, republish, or distribute materials without permission.

10. Disclaimer of Website Availability

We aim to keep the website fully accessible and functioning smoothly. However, the site and its features are provided "as available," and we cannot guarantee that access will always be uninterrupted or error-free.

Verve IT is not responsible for temporary downtime, technical interruptions, or issues caused by external systems beyond our control.

11. Website Links

Our website may contain links to third-party sites for convenience or additional information. Verve IT is not responsible for the content, policies, or security practices of external websites. We encourage visitors to review the terms and policies of any linked site before interacting with it.

12. Updates to This Page

Verve IT may modify or update these Terms of Use from time to time to reflect changes in our practices, services, or website features. Updated versions will be posted here with a revised "Last Updated" date. Continued use of the site indicates awareness of any updates.

13. Contact Us

For questions regarding these Terms or our Services, please contact:

Verve IT
246 E. Main St.
Stockton, CA 95202
Phone: (209) 244-7107
Email: support@verveit.com

We're here to solve issues fast, whether remotely or on-site, during standard business hours (7 AM - 5 PM, Monday to Friday).